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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Herrera

December 29, 2024

5  out of  5
rating by Jorge Herrera
"Best experience ever while looking for auto and home insurance. Really enjoyed working with Aaron and Maia!!!"
We responded:
"Thank you Jorge! They both do such a great job and we truly appreciate the review! "
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Sydney

December 18, 2024

5  out of  5
rating by Sydney
"Charles was helpful with any questions I had. Would definitely recommend!"
We responded:
"Thank you, Sydney. Charles does a great job! "
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Callie Koeval

November 27, 2024

5  out of  5
rating by Callie Koeval
"I had a great experience working with Adam's agency. Aaron was knowledgeable, patient, and made the process of comparing my current policies to State Farm's options simple and stress-free. Aaron took the time to explain everything clearly and answered all my questions. I highly recommend their services for anyone looking for reliable and friendly insurance assistance!"
We responded:
"Thank you, Callie! Aaron does a fantastic job and we are thankful he is part of the team!"
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Alex Tilley

November 27, 2024

5  out of  5
rating by Alex Tilley
"Aaron was incredible when I needed help setting up my auto insurance. He was patient in answering all my questions, helped me customize my coverage to fit my needs, and even took the time to explain the finer details I wouldn’t have thought about. Adam Jackson’s office is lucky to have him!"
We responded:
"Thank you for the kind words. I’m glad you were able to experience Aaron’s awesome customer service first hand!"
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Ashley Tilley

November 27, 2024

5  out of  5
rating by Ashley Tilley
"Working with Aaron at Adam Jackson’s office was a breeze! He reviewed multiple options for me, explained the pros and cons of each, and ensured I felt confident in my choice. His attention to detail and commitment to finding the best value are unmatched. Highly recommend!"
We responded:
"Thank you, Ashley! We look forward to working with you! "
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J. Collins

November 26, 2024

5  out of  5
rating by J. Collins
"Aaron went above and beyond to assist me with my auto policy. He took the time to review my previous coverage, showed me ways to improve it, and made sure I got the best deal possible. Adam Jackson’s office is where you want to go for great customer service!"
We responded:
"We are so glad to hear that! Thank you for the kind words and I’m glad you got to benefit from Aaron’s needs based approach! "
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Andy W

November 25, 2024

5  out of  5
rating by Andy W
"Adam and Aaron are great. They explain insurance so that you understand it before you sign anything."
We responded:
"Thank you, Andy! We appreciate the kind words very much! "
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Jeff Jones

November 18, 2024

5  out of  5
rating by Jeff Jones
"I received excellent, professional and timely service from Maia at Adam Jackson State Farm of Boone. Absolutely 100% recommend."
We responded:
"Thank you so much, Jeff. I am glad you got to experience the great service that Maia and our team has to offer. We look forward to working with you! "
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Kaila Lupinacci

November 3, 2024

5  out of  5
rating by Kaila Lupinacci
"Please allow these people to work with and help you for your insurance needs! Aaron Collins was above and beyond helpful throughout my entire experience in setting up an auto insurance policy. He made the entire process, from start to finish, very easy to navigate. He got us a great deal on our policy and premium and was even able to add in some extras such as towing and additional medical coverage for minimal difference in cost. Give this agency a chance, they're doing great business!"
We responded:
"Thank you for the kind words Kaila! Aaron does a fantastic job day in and day out! "
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Scott Fjelstad

October 11, 2024

5  out of  5
rating by Scott Fjelstad
"Working with Adam Jackson State Farm (Maia Alen) in Boone North Carolina was a fantastic experience obtaining new home insurance. The speed and professionalism was amazing. Anytime I called she responded immediately with any questions I had and if she did'nt have the immediate answers she would get back with me the same day. Just a fantastic experience !"
We responded:
"I am glad you got to experience Maia's incredible customer service first hand. Thank you for the review and we look forward to working with you for years to come! "
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Karen Van Dusen

October 7, 2024

5  out of  5
rating by Karen Van Dusen
"This agency "inherited" our business when a previous agent retired. I wish I had made the change much earlier, since this agency is AWESOME! Attentive, patient, and goes the extra mile to provide great service."
We responded:
"Thank you, so much, Karen. We do our very best to be attentive and responsive, so I thank you so much for acknowledging that. Thank you again! "
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Jodi Garland

September 11, 2024

5  out of  5
rating by Jodi Garland
"State Farm is WONDERFUL. Adam is a truly terrific agent- so quick to help and answer any question you may have. Absolutely without a doubt 5 star customer service!"
We responded:
"Thank you, Jodi! We are thankful for you and truly appreciate the review!"
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Victoria Parsons

August 8, 2024

5  out of  5
rating by Victoria Parsons
"All I needed was coverage for auto and renter’s, simple and straightforward policies that another agent’s office in Boone would just not respond to me about. But! Maia in Adam’s office was so professional and kind in her quick correspondence with me and I got the policies I needed in the same day I requested them. If you want great service, this is the office that will give it! Thank you!"
We responded:
"Thank you for the kind note Victoria. We work hard to provide the best customer service possible and respond to all needs as quick as possible. I'm glad you got to see that in action with Maia. Thanks again!"
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Jack Brion

July 24, 2024

5  out of  5
rating by Jack Brion
"Responded very quickly to my online quote and was very friendly and professional. Would highly recommend."
We responded:
"Thank you very much, Jack! "
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Damon Braxton

July 16, 2024

5  out of  5
rating by Damon Braxton
"I've found Adam to be an terrific agent to work with. He's a great communicator, responsive and always looking out for my best interests. Highly suggest using him."
We responded:
"Thank you, Damon. We appreciate the kind words and will keep providing the best customer service in the high country! "
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Steven Kambouris

July 13, 2024

5  out of  5
rating by Steven Kambouris
"Have a homeowners policy with State Farm through Adam Jackson's agency I had some questions regarding the renewal and policy terms I called the agency and spoke with Charles. He answered every question I asked and if he didn't know the answer he researched it and called me back. I learned quite a bit about the policy and what it covers and what the different limits mean. Charles was very knowledgeable,and concerned that I was completely satisfied. We often find things to complain about, human nature I guess, but give Charles a call and you'll be pleasantly surprised Charles keep up the good work in striving to completely satisfy all of your customers Thanks for helping me on several occasions. You're my go to guy! Adam he's a keeper!"
We responded:
"Thank you, Steven! We truly appreciate the kind words and it is no secret Charles always goes the extra mile. Thank you and we look forward to continuing to provide great customer service to you! "
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Sally Will

June 26, 2024

5  out of  5
rating by Sally Will
"From Wayne and Sally Will. When the agent answers the phone, you assume good things are going to happen. Great service here and great follow through. We are happy to have you as our partner."
We responded:
"Thank you so much, Mr. Will. We are looking forward to a fine partnership with you as well. Always here if you need us! "
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Kacey Strickland

June 5, 2024

5  out of  5
rating by Kacey Strickland
"Great customer service!"
We responded:
"Thank you, Kacey. We feel it is what sets us apart from the rest. Thanks again! "
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Kellie Bass

May 31, 2024

5  out of  5
rating by Kellie Bass
"Had a wonderfully candid experience with Charles today to get my car insurance set up with State Farm! He was friendly and professional and made sure all my need were met. So thankful for amazing customer service at a local level!"
We responded:
"Thank you, Kellie! We pride ourselves on our customer service and Charles does a great job of placing customer needs first. I'm glad you got to experience it first hand. Thanks again!"
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Randy Snyder

May 22, 2024

5  out of  5
rating by Randy Snyder
"Great guy, he will go that extra mile!"
We responded:
"Thank you, Randy. We try to do everything we can for every person we work with. Thanks again! "
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Kathy Snyder

May 20, 2024

5  out of  5
rating by Kathy Snyder
"You can count on Adam and his team to take care of you. The State Farm products are the best."
We responded:
"Thank you, Kathy. We appreciate the kind words and are glad you are benefitting from all that State Farm can offer! "
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jessica barnett

May 19, 2024

5  out of  5
rating by jessica barnett
"Adam handles our child’s 529 plan and made the entire process seamless, even from a state away. You can’t go wrong with Adam!"
We responded:
"Thank you, Jessica! We look forward to working with you for years to come! "
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Samuel

May 15, 2024

5  out of  5
rating by Samuel
"I had a really positive experience working with Charles at State Farm. Insurance has always been a bit overwhelming for me, but Charles made the whole process easy. He patiently walked me through everything and provided valuable insights without any pressure to buy. Plus, when he gave me a quote, it turned out to be over $1000 cheaper than what I was paying before. Charles' professionalism and willingness to help really made a difference for me. If you're looking for a straightforward and helpful insurance experience, I'd definitely recommend giving him a call."
We responded:
"Thank you, Samuel. Charles does a great job of always placing customer needs first. We are glad he was able to help you out, and we look forward to serving you!"
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Cailin Clarke

May 15, 2024

5  out of  5
rating by Cailin Clarke
"Great experience here! Maia is kind and easy to work with, and got me the coverage that I needed quickly!"
We responded:
"Thank you, Cailin! Maia does a great job and we are glad you benefitted from her services!"
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allie peavey

May 1, 2024

5  out of  5
rating by allie peavey
"If you are looking for auto & home insurance in the Boone, NC area, Adam Jackson’s office is the place to go! They were able to save me money while providing better coverage. Highly recommend!"
We responded:
"We truly appreciate that, Allie. Looking forward to working with you for years to come! "