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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Fjelstad

October 11, 2024

5  out of  5
rating by Scott Fjelstad
"Working with Adam Jackson State Farm (Maia Alen) in Boone North Carolina was a fantastic experience obtaining new home insurance. The speed and professionalism was amazing. Anytime I called she responded immediately with any questions I had and if she did'nt have the immediate answers she would get back with me the same day. Just a fantastic experience !"
We responded:
"I am glad you got to experience Maia's incredible customer service first hand. Thank you for the review and we look forward to working with you for years to come! "
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Karen Van Dusen

October 7, 2024

5  out of  5
rating by Karen Van Dusen
"This agency "inherited" our business when a previous agent retired. I wish I had made the change much earlier, since this agency is AWESOME! Attentive, patient, and goes the extra mile to provide great service."
We responded:
"Thank you, so much, Karen. We do our very best to be attentive and responsive, so I thank you so much for acknowledging that. Thank you again! "
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Jodi Garland

September 11, 2024

5  out of  5
rating by Jodi Garland
"State Farm is WONDERFUL. Adam is a truly terrific agent- so quick to help and answer any question you may have. Absolutely without a doubt 5 star customer service!"
We responded:
"Thank you, Jodi! We are thankful for you and truly appreciate the review!"
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Jeff Jones

September 9, 2024

5  out of  5
rating by Jeff Jones
"I received excellent, professional and timely service from Maia at Adam Jackson State Farm of Boone. Absolutely 100% recommend."
We responded:
"Thank you so much, Jeff. I am glad you got to experience the great service that Maia and our team has to offer. We look forward to working with you! "
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Victoria Parsons

August 8, 2024

5  out of  5
rating by Victoria Parsons
"All I needed was coverage for auto and renter’s, simple and straightforward policies that another agent’s office in Boone would just not respond to me about. But! Maia in Adam’s office was so professional and kind in her quick correspondence with me and I got the policies I needed in the same day I requested them. If you want great service, this is the office that will give it! Thank you!"
We responded:
"Thank you for the kind note Victoria. We work hard to provide the best customer service possible and respond to all needs as quick as possible. I'm glad you got to see that in action with Maia. Thanks again!"
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Jack Brion

July 24, 2024

5  out of  5
rating by Jack Brion
"Responded very quickly to my online quote and was very friendly and professional. Would highly recommend."
We responded:
"Thank you very much, Jack! "
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Damon Braxton

July 16, 2024

5  out of  5
rating by Damon Braxton
"I've found Adam to be an terrific agent to work with. He's a great communicator, responsive and always looking out for my best interests. Highly suggest using him."
We responded:
"Thank you, Damon. We appreciate the kind words and will keep providing the best customer service in the high country! "
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Steven Kambouris

July 13, 2024

5  out of  5
rating by Steven Kambouris
"Have a homeowners policy with State Farm through Adam Jackson's agency I had some questions regarding the renewal and policy terms I called the agency and spoke with Charles. He answered every question I asked and if he didn't know the answer he researched it and called me back. I learned quite a bit about the policy and what it covers and what the different limits mean. Charles was very knowledgeable,and concerned that I was completely satisfied. We often find things to complain about, human nature I guess, but give Charles a call and you'll be pleasantly surprised Charles keep up the good work in striving to completely satisfy all of your customers Thanks for helping me on several occasions. You're my go to guy! Adam he's a keeper!"
We responded:
"Thank you, Steven! We truly appreciate the kind words and it is no secret Charles always goes the extra mile. Thank you and we look forward to continuing to provide great customer service to you! "
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Sally Will

June 26, 2024

5  out of  5
rating by Sally Will
"From Wayne and Sally Will. When the agent answers the phone, you assume good things are going to happen. Great service here and great follow through. We are happy to have you as our partner."
We responded:
"Thank you so much, Mr. Will. We are looking forward to a fine partnership with you as well. Always here if you need us! "
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Kacey Strickland

June 5, 2024

5  out of  5
rating by Kacey Strickland
"Great customer service!"
We responded:
"Thank you, Kacey. We feel it is what sets us apart from the rest. Thanks again! "
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Kellie Bass

May 31, 2024

5  out of  5
rating by Kellie Bass
"Had a wonderfully candid experience with Charles today to get my car insurance set up with State Farm! He was friendly and professional and made sure all my need were met. So thankful for amazing customer service at a local level!"
We responded:
"Thank you, Kellie! We pride ourselves on our customer service and Charles does a great job of placing customer needs first. I'm glad you got to experience it first hand. Thanks again!"
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Randy Snyder

May 22, 2024

5  out of  5
rating by Randy Snyder
"Great guy, he will go that extra mile!"
We responded:
"Thank you, Randy. We try to do everything we can for every person we work with. Thanks again! "
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Kathy Snyder

May 20, 2024

5  out of  5
rating by Kathy Snyder
"You can count on Adam and his team to take care of you. The State Farm products are the best."
We responded:
"Thank you, Kathy. We appreciate the kind words and are glad you are benefitting from all that State Farm can offer! "
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jessica barnett

May 19, 2024

5  out of  5
rating by jessica barnett
"Adam handles our child’s 529 plan and made the entire process seamless, even from a state away. You can’t go wrong with Adam!"
We responded:
"Thank you, Jessica! We look forward to working with you for years to come! "
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Samuel

May 15, 2024

5  out of  5
rating by Samuel
"I had a really positive experience working with Charles at State Farm. Insurance has always been a bit overwhelming for me, but Charles made the whole process easy. He patiently walked me through everything and provided valuable insights without any pressure to buy. Plus, when he gave me a quote, it turned out to be over $1000 cheaper than what I was paying before. Charles' professionalism and willingness to help really made a difference for me. If you're looking for a straightforward and helpful insurance experience, I'd definitely recommend giving him a call."
We responded:
"Thank you, Samuel. Charles does a great job of always placing customer needs first. We are glad he was able to help you out, and we look forward to serving you!"
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Cailin Clarke

May 15, 2024

5  out of  5
rating by Cailin Clarke
"Great experience here! Maia is kind and easy to work with, and got me the coverage that I needed quickly!"
We responded:
"Thank you, Cailin! Maia does a great job and we are glad you benefitted from her services!"
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allie peavey

May 1, 2024

5  out of  5
rating by allie peavey
"If you are looking for auto & home insurance in the Boone, NC area, Adam Jackson’s office is the place to go! They were able to save me money while providing better coverage. Highly recommend!"
We responded:
"We truly appreciate that, Allie. Looking forward to working with you for years to come! "
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Heather Royhl

April 17, 2024

5  out of  5
rating by Heather Royhl
"I work for a mortgage lender and working with Misty was fantastic!! She was super helpful and fast getting the mortgagee information updated and to me. I wish all the insurance agents were as awesome as she is! She made my job sooo much easier and she was super nice too!!"
We responded:
"Thank you, Heather! Misty does a fantastic job and we try to take care of any requests as fast as we can. I'm glad she was able to get the information to you quickly. Thanks again!"
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jack glenn

April 16, 2024

5  out of  5
rating by jack glenn
"Recently switched my home and auto to Adam. He and his team value customer service above all else which was not the case with my previous insurer. Adam is super knowledgeable and very accessible. Knowing I can reach out to him with any questions/needs is a great feeling. Very happy with the switch."
We responded:
"Jack, we appreciate the note and look forward to working hard for you. Have a great day!"
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Steve Quantz

March 21, 2024

5  out of  5
rating by Steve Quantz
"Just insured a commercial building. Didn’t even know State Farm insured commercial properties. Worked with Misty and I was really impressed. She is very competent, very responsive, and she came through with the coverage I needed at a competitive price. Bingo!"
We responded:
"Mr. Quantz, thank you for the positive review! We are lucky to work for a company that can fit so many needs, and I am happy you were able to receive the customer service and care that we take so much pride in here at Adam Jackson State Farm. We look forward to continuing to work for you with the same energy and enthusiasm. Thanks again!"
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Jaylee

March 15, 2024

5  out of  5
rating by Jaylee
"I was sent to Adam Jackson State Farm because I was looking for a non-owner policy and a lot of businesses in the area dont do those. I work from home and after my old car died, my lifestyle just didn't call for a new one. But, I still wanted the liability in case I ever got behind a car. I reached Maia and she wasn't sure if this was something they did (I know my situation is pretty rare) and she said she'd give me a call back. I honestly never expected a call back. But she did. And because this was a new process for them, she calculated everything by hand! She stayed in touch with me consistently, was so friendly and helpful, gave me great suggestions but was never pushy, and when it came to filing everything, she got it done fast. I also got a really great rate. She deserves a raise, a bonus and a nice dinner. Employees like her need to be appreciated to the fullest extent."
We responded:
"Jaylee, Thank you for the kind words about Maia. She goes above and beyond to truly provide exceptional customer service. Providing great service is the cornerstone of our agency and it makes us happy to hear that customers are seeing that. We look forward to continuing to serve you and Maia will continue to provide great service to everyone looking for insurance in the Boone area. Thanks again!"
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Steven Crim

March 5, 2024

5  out of  5
rating by Steven Crim
"Adam Jackson deserves every single one of these five stars, and then some! His expertise and dedication in handling my insurance needs have been nothing short of outstanding. From the very start, Adam took the time to understand my requirements thoroughly, and he went above and beyond to ensure I received the best coverage possible. Not only did he secure comprehensive coverage for both my car and home, but he also managed to save me a significant amount of money in the process. Adam's ability to find the perfect balance between affordability and quality coverage is remarkable. If you're in search of an insurance agent who truly cares, look no further than Adam Jackson. I cannot recommend him highly enough. Thank you, Adam, for your exceptional service and for putting your clients' needs first!"
We responded:
"Thank you, Steven. We are really happy to be working with you guys and are glad we could help you with significant savings on your insurance. Looking forward to working with you for years to come! "
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Joe Cavarretta

February 20, 2024

5  out of  5
rating by Joe Cavarretta
"I had an important issue that i needed help on. When I called, Maia Alen answered the phone. Even though it was minutes before 5 pm, she helped me and told me she would look into the matter and get back to me as soon as possible. Very next morning I received an email from Maia. She solved my issue. Thank You :)"
We responded:
"Thank you, Mr. Cavarretta! It is always good to hear that our team members are addressing customer concerns promptly and following up. We make it a priority to do what we say we will do. Maia does a great job with that. Thank you again, and we look forward to serving you! "
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David Caldwell

February 19, 2024

5  out of  5
rating by David Caldwell
"My policy got switched to Adam’s office without my knowledge, and I am glad it did! These people are AWESOME and provide a very low-pressure, friendly environment. I love going in to a brick-and-mortar store to do business and I am VERY pleased with my experience thus far. Thanks to Maia, Adam, and everyone in the office!"
We responded:
"We appreciate it, David! Maia does an incredible job of helping our insureds with everything they need. Looking forward to working with you for years to come! "
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Robin Ward

February 15, 2024

5  out of  5
rating by Robin Ward
"Adam is the best! So helpful. Gets all my questions answered! Great asset to your team!"
We responded:
"Thank you, Robin! Looking forward to continuing to help in any way we can! "